Member Services

Martin's Point is pleased to offer this new online service to current members of the US Family Health Plan. Using this online portal, you can easily:

  • Request a replacement ID Card.
  • Add a new primary care provider (for new members) or change to a different Primary Care Provider.  You'll be able to select from our network of providers.
  • View and update your personal information.
  • Send a secure message to Member Services.
  • Take the Health Survey.
First-time visitors:
To access your account information, you must first register by clicking Register at the top of the page.  You will need to create a username and password and provide your name, date of birth, and member ID number. Be sure to remember your username and password for the next time you login.

For assistance, call Member Services at 888-674-8734.

If you suspect Fraud, Waste, or Abuse, please call the Martin’s Point Hotline at 1-800-297-8616.